MSI Roles & Responsibilities
Account Managers interface
Relationship
- Develop mutual trust, mentors, relationships, including management to management with our customers and manufacturers – bringing them together for a common cause. Win / Win / Win
Sales & Marketing
- Strategic planning, tactical implementation, relationship building & demand creation. Validate potential business & customers' future technology roadmap.
Purchasing
- Create opening to target programs, negotiate pricing, contract terms, LOI and NDA.
Engineering
- Present our technology roadmap.
- Phase zero involvement.
- Assist in design specification and technology fit.
- Follow migration path – Next Gen
Program Management
- Manage and monitor customer and manufacturer mutual expectations of the PDT, APQP process, PPAP process and safe launch via action items list.
Quality
- First line of contact for quality concerns, rejects, failure analysis, 8D, 5 phase – to ensure closure and scorecard accuracy.
Manufacturing Location
- Interface, monitor, and train for proper handling and processing of manufacturers product.
Material planning
- Ensure proper planning for safe launch, Line load, lead- times, logistics, - forecast production releases, monitor significant changes, balance out of production and obsolescence risk.
Accounting
- Coordinate resolution of invoice issues.
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